Login Support

We have recently upgraded our Commercial website for business customers, and all customers should now be migrated to the new website.

If you used the previous website:

You will have received an email from noreply@thegoodguys.com.au with your individual username, password, and login instructions. Look for the subject line: "Your Account Is Ready – Reset Password To Get Started". Be sure to check your spam/junk folders.

If you did not use the previous website:

Your access can be created and managed by your organisation’s Buyer Administrator. We recommend contacting them first to arrange your access.

If you cannot find your migration email, still have trouble logging in, or are unsure who your Buyer Administrator is, please contact our Support team by submitting an enquiry form.

We have launched a new Corporate Benefits website for customers who access The Good Guys Commercial through a workplace, membership, or group organisation program.

Your access method depends on how your organisation’s Corporate Benefits program is set up. This could be:

• A registered email and password issued to you, or
• A direct link provided on your organisation’s intranet, staff portal, or secure rewards site.

If you cannot log in, please confirm with your Program Administrator how your organisation’s Corporate Benefits access is configured, and ensure you are using the correct login method or link.