How the program works
The Water Corporation 2026 washing machine swap program opens on 3 August 2026 and closes when all washing machines are allocated. Eligible customers pay $250. This includes:
- A replacement front load washing machine
- Delivery and installation
- GST
- Removal and recycling of your old top load washing machine
For more information, visit our FAQ section
Processing eligible orders
Water Corporation will contact eligible customers directly by email with details on the enrolment process. Once you complete enrolment, your order is sent to The Good Guys Commercial to manage payment and delivery.
After you are successfully enrolled, you will receive an SMS from The Good Guys Commercial with a secure payment link. You have 21 days to complete your payment. Your order is allocated once payment is made.
When payment is confirmed, The Good Guys Commercial will contact you via SMS or email, to book in a delivery date.
Once your washer is delivered, you will receive a digital Tax invoice via SMS or e-mail confirming the total cost of the washing machine, including delivery.
If you are unable to pay online via the payment link, contact The Good Guys Commercial:
Delivery and installation
The Good Guys Commercial will deliver and install your washing machine, delivery costs are included in the purchase cost. Delivery is a mandatory part of the program. The Good Guys Commercial will remove your old top load washing machine for recycling when they deliver your new machine.
Eligible water efficient Washing Machine
The LG 8kg front load washer (600W x 850H x 565D mm) is the eligible model for the Water Corporation - 2026 washing machine swap program. This washer is water efficient with a 4.5 star WELS rating and energy efficient, with a 4.5 star energy rating.
It features an inverter direct drive motor, six wash motions, and durable internal components for reliable day-to-day performance across a range of fabrics.
Please note: The total cost to eligible customers is $250 including GST.