Products
Help Centre

WA Household Washing Machine Swap Program

How the program works

The Water Corporation 2026 washing machine swap program opens on 3 August 2026 and closes when all washing machines are allocated. Eligible customers pay $250. This includes:

  • A replacement front load washing machine
  • Delivery and installation
  • GST
  • Removal and recycling of your old top load washing machine

For more information, visit our FAQ section

Processing eligible orders

Water Corporation will contact eligible customers directly by email with details on the enrolment process. Once you complete enrolment, your order is sent to The Good Guys Commercial to manage payment and delivery.

After you are successfully enrolled, you will receive an SMS from The Good Guys Commercial with a secure payment link. You have 21 days to complete your payment. Your order is allocated once payment is made.

When payment is confirmed, The Good Guys Commercial will contact you via SMS or email, to book in a delivery date.

Once your washer is delivered, you will receive a digital Tax invoice via SMS or e-mail confirming the total cost of the washing machine, including delivery.

If you are unable to pay online via the payment link, contact The Good Guys Commercial:

Delivery and installation

The Good Guys Commercial will deliver and install your washing machine, delivery costs are included in the purchase cost. Delivery is a mandatory part of the program. The Good Guys Commercial will remove your old top load washing machine for recycling when they deliver your new machine.

Eligible water efficient Washing Machine

The LG 8kg front load washer (600W x 850H x 565D mm) is the eligible model for the Water Corporation - 2026 washing machine swap program. This washer is water efficient with a 4.5 star WELS rating and energy efficient, with a 4.5 star energy rating.

It features an inverter direct drive motor, six wash motions, and durable internal components for reliable day-to-day performance across a range of fabrics.

Please note: The total cost to eligible customers is $250 including GST.

FAQs

Water Corporation will contact eligible customers directly by email.

After you have confirmed your participation, you will need to pay $250 to secure your front load washing machine. You will receive a payment link from The Good Guys Commercial via SMS or an email to make this payment.

You have 21 days after enrolment to complete your payment. If payment is not made in the 21 days your order will be cancelled and you will not be able to reapply

Once your item is ready for delivery, you will receive an SMS/ email to book a delivery date that suits you. You will need to be home to receive this delivery. On the morning of your delivery, you will be advised an approximate time frame.

As it is part of the agreed program, our delivery drivers must pick up your top loader washer, this machine must be empty and a clear path for the drivers to pick this up and take it away. To enable a smooth delivery of your appliance, please ensure;

  • There is clear access along the intended path of the appliance
  • You or another authorised person, over the age of 18, is present for delivery (appliances cannot be left without an authorised signature)
  • The delivery vehicle can park adjacent to your premises
  • Secure any pets for the duration of the delivery
  • For an existing appliance that the delivery team are removing, please disconnect, empty and clean, prior to the arrival of the delivery team. Please do not remove this from its current location

We are sorry to hear this, please call us on 1300 225 564 and one of our team members will help you get this sorted. Or you can email us on commercialsupport@thegoodguys.com.au

Please contact The Good Guys Commercial on 1300 225 564. By letting us know as soon as you can that your availability for delivery has changed we will be able to work with the delivery drivers and organise a new day for you.

Delivery for these washers can take up to 10 weeks from the date we receive your payment. The Good Guys Commercial will be supplying the new washer in order of customers payment date, not the application date.

No. As per the application form you have completed, we must collect a top loader washer at the time of the delivery.

Please call our team on 1300 225 564 where they will be able to assist you further. Please note we can not take payments in our local stores.

This program will only supply an 8kg front loader and we cannot change this size for you.

This program will be open until the total number of washing machines for this round have been exhausted.

Products to compare:
Comparing Products