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Buyer Administrators

What is a Buyer Administrator on The Good Guys Commercial Website?

As a Buyer Administrator, you manage your organisation’s online account with The Good Guys Commercial. You’ll have access to your team’s profile, users, and orders - giving you the tools to set things up and keep everything running smoothly. It’s a great way to help your colleagues shop quickly and confidently on their own.


Key tools and benefits

User Maintenance

  • Create a new user
  • Modify a user’s account details (excluding email address)
  • View, add, and remove roles from a user account
  • View, add, and remove customer accounts from a user account
  • Perform audits on all changes made to a user account

Order & Quote Visibility

  • View all orders and quotes placed under your customer account
  • Filter to see only your own orders or quotes if needed
  • View and process all quotes raised under the customer account

Customer Account Management

  • Update customer account details
  • Manage delivery addresses (view, add, edit, remove)
  • Audit changes made to the customer account
  • View all users under your organisation and edit their permissions where applicable

Order Approvals

  • Continue managing approvals - now with more control:
  • Set individual approval limits per user
  • Assign specific users to approve an order
  • Leave comments explaining rejections to support accurate resubmission

Need Help?

View the Buyer Administrator User Guide for step-by-step instructions

Submit an enquiry if you need further assistance from our support team
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